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FAQs

Hopefully these help to answer some of your burning questions, but if not please reach out to us via socials or using the contact form and we'll get back to you within 12 hours

WEDDING SPECIFIC FAQ

WHO WILL BE SHOOTING MY WEDDING?

We have a trusted team of five experienced photographers and videographers, each handpicked and trained to meet the high standards of the Chaderpillar Shoots studio. While availability can vary depending on your date and package, you'll always be working with a lead and/or second shooter who is confident, creative and knows how to capture the day with direction. All editing - both photo and video - is handled in house by our studio leads to ensure a consistent elevated final product that reflects our signature cinematic style. So whether it's Chad behind the lens or a senior member of the team, you can rest assured your memories are in expert hands from start to finish. If you book in an engagement shoot, we will assign the same team to shoot your wedding.

ARE THE TRAVEL EXPENSES INCLUDED IN YOUR PACKAGES?

We are based in Brisbane, but travel Australia wide and internationally. Travel within 2 hours is included within all our packages. We will only ever charge you the actual travel costs such as flights, accomodation and rental cars, if required.

How long does it take to get our photos?

Your full online photo gallery will be delivered to you within 2 weeks. Videos take a little bit longer around 2-4 weeks for your highlight reel and any colour graded RAW footage. Send caffeine (white monsters preferred in this studio).

Do you offer albums or prints?

Yes to albums! We use Fine Art Paper with flat binding technology from a high-end album maker. We will design a draft for you, then hop onto a call to make any changes with you.

What sort of weddings do you do?

Our base package is for 8 hours, but not every wedding is the same. We do elopements, micro-weddings, wedding registry, pre-weddings - just let us know and we will tailor the package to suit your day. We are a LGBTIQA+ owned studio, so the answer is F*CK YES, LFG!

What are the payment plan options?

We require a $1200 AUD non-refundable booking fee to secure your date. This means that leads are assigned to your date and cannot book another wedding. The remainder can be paid in flexible instalments and the balance is due 4 weeks prior to your wedding. We accept bank deposit, cash or credit card (please note transaction costs for credit cards).

 

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